03-26-2011 07:40 PM
I have a BlackBerry Bold 9700 on O2 and would like to upgrade to OS6 but I cannot seem to do so. I received a text message regarding the update, I have followed the instructions and read the info on the BB website but to no avail, and it's driving me crazy!
I have a MacBook and I read that all I have to do to upgrade is plug my phone in and open Desktop Manager. I've done this but nothing happens. I've checked for updates and been told none are available. I've reinstalled Desktop Manager but again nothing happens.
Please can you offer me some pointers on how to sort this out before I go completely insane?!
03-26-2011 09:13 PM
It should work. I'd say keep trying. It could be that O2 doesn't have the upgrade yet available via a Mac upgrade.
There's not a way to do this upgrade manually on a Mac, or I would give you those directons.
04-03-2011 11:58 AM
I have a BlackBerry Curve 3G and had the same problem,
All I did is went directly to https://swdownloads.blackberry.com/Downloads/entry
Please try it and acknowledge it.
04-04-2011 11:03 AM
No messages or anything was given.
I followed the instructions exactly and after downloading I followed the next instrcution:
My pc did not detect that there was a new version. I even requested to update the device through desktop software but it still gave me the same message.(no updates are available).
04-06-2011 04:14 AM