Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

Device software for BlackBerry®

Reply
Topic Options
Arashdeep
New Member
Arashdeep
Posts: 1
Registered: 02-09-2012
My Carrier: Airtel

POOR SERVICE

Options

02-09-2012 10:46 AM

Myself Arashdeep Singh, I am from Chandigarh. I am using blackberry torch 9800. I bought this mobile from Canada & I am using it in india. I had a problem with my phone & when I went to REDINGTON office for the repair the person at the reception din't even check the phone & said that we don't touch phones brought from abroad. Can i know Y is this so> Blackberry is an international company like APPLE & these problems should not be made to the customers saying that it can't be done. I was horrified the way the reception person talked with me. Very sorry to say but being such a gud brand name I never expected the recruitment for the staff would be like this. I want to know what's the harm in touching the phones brought from abroad when the compan itself has it head office in USA. I would like you to please provide me with some good replies from your side.

Report Inappropriate Content
Message 1 of 4 (53 Views)
Reply
0 Likes
Please use plain text.
 
JSanders
Posts: 51,771
Topics: 377
Likes: 16,863
Solutions: 4,482
Registered: 04-01-2008
My Carrier: Verizon

Re: POOR SERVICE

Options

02-09-2012 10:51 AM

This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. You would have noticed this in the EULA and message upon registration.

 

But, likely, the reason is that you killed the warranty when removing the device from the locked carrier.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Report Inappropriate Content
Message 2 of 4 (49 Views)
Reply
0 Likes
Please use plain text.
 
Forums Veteran III
Forums Veteran III
BillJ
Posts: 4,940
Registered: 01-05-2009
My Carrier: Rogers

Re: POOR SERVICE

Options

02-09-2012 05:14 PM

Arashdeep wrote:

. I want to know what's the harm in touching the phones brought from abroad when the compan itself has it head office in USA.


Sorry, being a proud Canadian means I can't let this one go unanswered.  RIM is headquartered in Waterloo, Ontario, which is in Canada, not the USA.

 

Just a small point, really, but a big one to us Canadians.  :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.


Report Inappropriate Content
Message 3 of 4 (41 Views)
Reply
0 Likes
Please use plain text.
 
JSanders
Posts: 51,771
Topics: 377
Likes: 16,863
Solutions: 4,482
Registered: 04-01-2008
My Carrier: Verizon

Re: POOR SERVICE

Options

02-09-2012 05:24 PM

BillJ wrote:
Arashdeep wrote:

. I want to know what's the harm in touching the phones brought from abroad when the compan itself has it head office in USA.


Sorry, being a proud Canadian means I can't let this one go unanswered.  RIM is headquartered in Waterloo, Ontario, which is in Canada, not the USA.

 

Just a small point, really, but a big one to us Canadians.  :smileyhappy:

Large point.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Report Inappropriate Content
Message 4 of 4 (37 Views)
Reply
0 Likes
Please use plain text.