Device software for BlackBerry®

[mgobluefb]

• BlackBerry Curve 8330m on Sprint BIS.
• Only e-mail account registered is a university (.edu) email address.
• No filters set up in BIS whatsoever.

Problem: If an address NOT in my address book sends me an e-mail, I do not receive it on my BlackBerry. I'm only seeing e-mails sent by people in my address book. I would prefer to receive ALL e-mails.

Thank you in advance for any help you can provide.

[BWhitehurst1]

Same issue issue with my BB Tour.

[promerom]

That also happened to me for a few days. I was looking for some solution in forums and I found this: the same problem and no solution. Then the light came to me:

A few days ago I changed some security settings without clear idea about consequenses. Now I have fixed it:

1) click "OPTION" menu

2) click "SECURITY OPTIONS" menu

3) click "SECURITY SERVER" menu

4) Now unblock the incoming messages for each one of the services: uncheck SMS, MMS, PIN, BIS, BES

5) Save settings

(My blackberry language is spanish but I think translation is right)

... In  my case I had blocked all the incoming email BIS messages except the coming from the contacts in my address book. I hope this works for both you with the same problem in case you still (10 months later) don't have fixed it or change to iPhone :-)

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