Device software for BlackBerry®

[Dracoscott]

Greetings, I am new to this forum and hope I am in the right place.

After an email prompt from BlackBerry, Yesterday, I updated my software on my Verizon BlackBerry Storm, 9530.

Now I have several problems;

1.  Voice commands are not being recognized as easily as previously, making hands free calling almost impossible.

2.  Pandora will stall near the end of each selection.  The song will resume after I push the pause and then the play button.

3.  When I attempt to live stream from a local radio station, I get the following message: "! This playlist contains no valid songs"    Buffering... is displayed in the upper right hand corner, but no connection is ever made.

Any ideas what I need to do to fix the thing?

[sdgardne]

Hi and Welcome to the Forums!

1) A known bug...we all hope that RIM is working on a fix.

2) A known bug...Pandora is working on a fix. I have heard that it is available on their website but not yet via AppWorld.

3) Very difficult to diagnose...it could be the website itself...it could be your device browser settings....it could be a number of things. Try these steps.

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Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

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Register with VZW:

• Dial *228, select option 1
• Dial *228, select option 2

Register HRT:

• Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now

Resend Service Books:

• KB02830 Send the service books for the BlackBerry Internet Service

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Websites can be coded to perform better with some browsers rather than others. The BB Browser can appear to websites as several different things...that setting is, from within the Browser App, (BBKey > Options > Browser Configuration > Browser Identification). Changing that to another browser might help your BB interact better with some websites. In combination with all of the other configuration settings, you need to find the combination of all of these settings that works best for the sites you are visiting. Sadly, there is no "best advice" to give as each persons needs are different. But, I typically find that changing the Browser Identification often helps -- most often by changing to FF or IE (if those are available to you...the options vary by carrier).

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Hopefully something in there will get you going again.

Good luck!

[Dracoscott]

Thanks for the suggestions.

Downloaded a newer version of Pandora but it didn't help.

Went through the procedures you suggested, but no Improvement

Installed Opera Mini but get the same results when trying to stream on line from different radio stations.  Could the audio player be corrupted?

iHeartRadio continues to work OK 

[Dracoscott]

To let you know, I went back to 4.7. and now things are working as good as they were before.

[prevere]

Please let me know how you reloaded the original Blackberry software.  Where site did you download it from?  I am having problems with the new software (can't use phone on my car kit now) and I would like to go back to the original buggy software I got with the Blackberry 9530.

Thanks,

Abraham