01-11-2012 02:24 PM
I used to have a Blackberry Bold 9700 and resently got a 9900. But with both, when i update, it deletes my other languages and leaves only english. I need french on my phone. I just updated my 9900 last night and as before with the 9700, it erased my french language option. Please help! I need it back fast.
01-12-2012 10:36 AM
Download & install the handheld software (BlackBerry operating system) from here: http://na.blackberry.com/eng/support/downloads/dow
Download the newest version with multilanguage listed.
Install the device software on your computer
Open BlackBerry Desktop Software 6.1 and select Applications and then select the french language and install.
01-12-2012 05:53 PM
but I probably should have mentionned that I have a mac. I tried downloading that software twice and it doesn't work. Unless i'm doing something wrong, I don't believe it works on a mac.
Are there any other solutions?
01-13-2012 06:31 AM
In BlackBerry Desktop Software for Mac:
Once the BlackBerry Device Software is installed, on the BlackBerry smartphone, complete the following:
Do you see the language under "Install/Remove Application"
01-13-2012 08:58 AM
You could try to do the following:
Does the computer have an internet connection?