Device software for BlackBerry®

[cigar38]

Requesting Information:

When I send an email out from my blackberry, I get a exact copy of it in my inbox. Blackberry see's the problem but does not know why it happenes. It goes on for 2 or 3 hours a day then just stops. This has been going on for 6 months. There are no forwards, rules or filters on the account and the account is set-up as POP.

My carrier is Verizon, while my client has the exact same problem with his email account but uses ATT.

Please respond.

thx

Mitch

[JSanders Resident Expert]

Any chance this is a gmail account?

[cigar38]

Nope, it goes through Godaddy.

[elessar]

Do you have some insight to such issues with Gmail?

I am using 2 Gmail accounts, and have just begun to experience similar issues...

Just switched to 9900, on Telus, 7.1.067.  Upgraded to 7.1.0.267 before a selective restore of data (password keeper, auto text entries, email messages). Sync of G-calendar & contacts is working perfectly. I have 2 accounts - let's call them Gmail1 and Gmail2.

Issues:

1. Email messages sent from Gmail1 appear in the Gmail1 messages folder, but cannot be archived.
2. Email messages sent from Gmail2 appear in both Gmail2 and Gmail1 messages folders.
3. Sent messages from either do not appear when "Group by Subject" option is selected.

This is new behaviour to me.  On my previous device (9800, 6.0.0.448) sent messages did not appear in the Gmail messages folder(s), unless they were part of a conversation.  

Sent messages in a conversation were always grouped with that conversation.

I have deleted/re-added both accounts on device; resent service books.  I have deleted/re-added both accounts via the BIS web interface; resent service books. I've done battery pulls after deleting and re-adding the accounts.

Any suggestions would be very welcome.  ~ecm