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Community Manager
MichelleK
Posts: 585
Registered: 03-17-2009
My Carrier: Rogers

Windows Live™ Re-validation

Every 90 days Windows Live™ email account users are required to re-validate their accounts on their BlackBerry® smartphones to continue sending and receiving email messages from these accounts on their BlackBerry smartphones. Each user will receive a notification approximately 3 days prior to the end of the 90-day re-validation period, depending on when the account was last re-validated. Many customers will be required to revalidate during the first and second week of September 2009

A user that fails to successfully re-validate the Windows Live email account prior to the end of the 90-day re-validation period will not be able to send or receive messages from the account with the BlackBerry smartphone until that account is re-validated.

 

Please refer to Knowledge Base article KB13137, which provides information on how to revalidate a Windows Live email account and is publicly accessible at www.blackberry.com/btsc/kb13137.

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-mk


 


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