09-03-2009 01:17 PM
Every 90 days Windows Live™ email account users are required to re-validate their accounts on their BlackBerry® smartphones to continue sending and receiving email messages from these accounts on their BlackBerry smartphones. Each user will receive a notification approximately 3 days prior to the end of the 90-day re-validation period, depending on when the account was last re-validated. Many customers will be required to revalidate during the first and second week of September 2009
A user that fails to successfully re-validate the Windows Live email account prior to the end of the 90-day re-validation period will not be able to send or receive messages from the account with the BlackBerry smartphone until that account is re-validated.
Please refer to Knowledge Base article KB13137, which provides information on how to revalidate a Windows Live email account and is publicly accessible at www.blackberry.com/btsc/kb13137.
-mk
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!