Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Device software for BlackBerry®

Reply
New Contributor
ezimmerm
Posts: 2
Registered: 01-06-2011

Yahoo Messenger for Blackberry/Microsoft Lync server not able to communicate

Having a really odd issue.  We have a Microsoft Lync 2010 server.  Federation with yahoo appears to be working as we can add yahoo contacts, IM and see presence information with them.  This all works when the yahoocontact is using Yahoo messenger on a desktop.

 

If that contact signs into his yahoo account from a blackberry (Yahoo Messenger for Blackberry), no go.  The user never shows up as online and of course we cannot IM each other.

 

Any ideas, is anyone else experiencing this?  I call Microsoft and they say its not a lync server issue as communication with yahoo users is working.  Yahoo said blackberry owns the yahoo client and customizes the code for the blackberry phones and they should have an answer.  Lots of finger pointing, no resolution.

 

Thanks for any help, would really love to get this resolved.

Please use plain text.