Device software for BlackBerry®

[wmrayt]

Every time I try to download an app.  I get the same message: Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connecdtions and try again..  texting works internet works is not a connection problem  This has been going on for months now.  I have a Torch 9810 with up to date software.

[hmthepirate]

Hello wmrayt and welcome to the BlackBerry® Support Community Forums.

Sorry to hear you are having difficulty with your BlackBerry App World™ storefront.

The article KB28188 "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone" will help to address this error you are seeing.

Let me know how you make out.

[wmrayt]

Followed all the instructions.  Still gives the error when the download tries to start.