Device software for BlackBerry®

[ainyasin]

hi,im ain.its really maing my head hurt when my bb internet service wont work. emel cant come in,my bbm is not connected,and i cant use any bb apps at all!! i jus changed the service provider from maxis to celcom. so since the celcom line was activated few days ago, that moment my bis didnt work. pliss help me  

[JSanders Resident Expert]

Have you called Cellcom and inquired if the device is provisioned to their network?

They will need the IMEI and device PIN on your account.

[ainyasin]

i tried calling them but they didnt mentioned bout pin and all.if i called them, how do i address my problem?

really killing me when i cant send emel thru my bb.

[JSanders Resident Expert]

Sure, let me repeat: "They will need the IMEI and device PIN on your account."

You also need to ask them if the BlackBerry Data Plan has been on your account.

[ainyasin]

k, i'll ask them tomorro!!thanks btw for ur concern

[JSanders Resident Expert]

You are very welcome.

Good luck.