Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Device software for BlackBerry®

Reply
Contributor
03rangerxlt
Posts: 18
Registered: ‎04-03-2008

message recieved icon not going away - Blackberry messenger

So I use the Blackberry Messenger program a lot on my 8230 Curve.  Well, I have ZERO messages, let alon enew messages on the phone, that I can tell.  But for some reason, I still have the smiley face with a 1 next to it showing I have 1 new message.  When I do get a new message, it displays a 2 next to the smiley face until I read the message.  Whats this about?
Please use plain text.
Guru I
Xandrex
Posts: 17,575
Registered: ‎07-29-2008
My Carrier: Vodafone France (SFR)

Re: message recieved icon not going away - Blackberry messenger


03rangerxlt wrote:
So I use the Blackberry Messenger program a lot on my 8230 Curve.  Well, I have ZERO messages, let alon enew messages on the phone, that I can tell.  But for some reason, I still have the smiley face with a 1 next to it showing I have 1 new message.  When I do get a new message, it displays a 2 next to the smiley face until I read the message.  Whats this about?

from the help on the blackberry :
messages application >> help >> email message forwarding >> Reset a blocked message counter

it says to try this :

  1. in the device options, click Security Options
  2. Click Firewall.
  3. Highlight a message type.
  4. Press the Menu key.
  5. Click Reset Count or Reset All Counts.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.
Contributor
03rangerxlt
Posts: 18
Registered: ‎04-03-2008

Re: message recieved icon not going away - Blackberry messenger

No dice.  Still have the "1:smileyhappy:" icon
Please use plain text.
Contributor
03rangerxlt
Posts: 18
Registered: ‎04-03-2008

Re: message recieved icon not going away - Blackberry messenger

bump

still there, can't get rid of it...

Please use plain text.
Contributor
03rangerxlt
Posts: 18
Registered: ‎04-03-2008

Re: message recieved icon not going away - Blackberry messenger

nevermind, problem solved by removing and then reinstalling the battery.
Please use plain text.