Device software for BlackBerry®

[03rangerxlt]

So I use the Blackberry Messenger program a lot on my 8230 Curve.  Well, I have ZERO messages, let alon enew messages on the phone, that I can tell.  But for some reason, I still have the smiley face with a 1 next to it showing I have 1 new message.  When I do get a new message, it displays a 2 next to the smiley face until I read the message.  Whats this about?

[Xandrex]

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03rangerxlt wrote:
So I use the Blackberry Messenger program a lot on my 8230 Curve.  Well, I have ZERO messages, let alon enew messages on the phone, that I can tell.  But for some reason, I still have the smiley face with a 1 next to it showing I have 1 new message.  When I do get a new message, it displays a 2 next to the smiley face until I read the message.  Whats this about?

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from the help on the blackberry :
messages application >> help >> email message forwarding >> Reset a blocked message counter

it says to try this :

1. in the device options, click Security Options
2. Click Firewall.
3. Highlight a message type.
4. Press the Menu key.
5. Click Reset Count or Reset All Counts.

[03rangerxlt]

No dice.  Still have the "1" icon

[03rangerxlt]

bump

still there, can't get rid of it...

[03rangerxlt]

nevermind, problem solved by removing and then reinstalling the battery.