Device software for BlackBerry®

[Seabreeze1586]

Hi all,

So just this week, when I receive mails (BB 8800), I can then select the option "reply" but after writing my reply, I don't have the option "send" only the generic options and "save draft". this is usually the case when no email addresses have been entered in the To/CC field. However, I'm replying to an email, so there is an email address in that field. I'm guessing this is a software problem? Anyone ever experience the same? got advice?

(my current workaround is to "compose new message")

Thanks for any help!

[elcj88]

Hi,

You may want to try this link for a possible solution:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02567&sliceId=SAL_Pub...

[Seabreeze1586]

Hey,

Thanks! Followed the instructions on that link and issue has been resolved.

Thanks a lot again!

Regards,

[Seabreeze1586]

hmm, so it appears that issue isn't completely solved as the "send" option does re-appear, but disappears again after a couple of hours.

Any more suggestions?

[Normunds]

Call your Vendor.

Getting Service Books corrupt on regular basis is no good. Maybe device malfunctions, maybe your service account, who knows