Device software for BlackBerry®

[srilathareddy]

Hi,

I got some uncaught exception messgae: Application registry. wait for (0x7c802477365c3985) timeout from the last night and i am unable to access the call log and can not make a call or recieve a call. and another message uncaught exception index 13>=13. please, help me out asap..

[Xandrex]

Hello,

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.

[DavAlexSim]

Mines has done this too......battery Pulls don't work. Have you managed to fix it? I have tried everything I can think of. Looked in Event Logs.....but nothing I find seems to work. What's the point in having a phone that doesn't......well, phone. Urgh. Let me know. Thanks.

[mzzh]

Hi, am experiencing the exact same problem. Neither the soft nor hard reboot seems to help. What should I do?

[isheanotida]

Hi, I had the same problem and resolved it successfully. I suggest updating your device software. here is a quick link for help on how to perform the procedure, http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...