Device software for BlackBerry®

[lindseymappin]

Hi, the new update that was said to 'increase battery power/life' has done the complete opposite, I have found my phone dieing reguarly even when not in use, for example while at school I would leave my phone turned on and would not use it all day and it would be fully charged whereas now it is dead by the end of the day and I haven't even used it, is there a reason for this and how can I fix it?
Lindsey

[JSanders Resident Expert]

Where did you read this "increase battery power/life' statement from RIM regarding the update?

Got a link?

[lindseymappin]

It was included in the description of the update that appeared on the home screen of my phone, which has obviously now gone as it has updated

[JSanders Resident Expert]

Ok, so this was an over the air, wireless update from your carrier?

The onboard device battery meter might be out of sync with the actual battery charge level.

Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). Do this a couple of times over a few days and see if any charge occurs.

Here are some good charging tips, please read and you'll see that many of them will apply to you. Read those regarding making certain all background running applications are closed.
http://www.blackberryfaq.com/index.php/Maximum_Battery_Life
And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...

[lindseymappin]

Thank you I will try this