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Contributor
eywong
Posts: 35
Registered: ‎03-12-2009
My Device: Z10 STL 100-3
My Carrier: AT&T

BlackBerry Travel app ver 3.1.1.2 auto-exits after a refresh

The app randomly auto-exits after I refresh (via drag down and release) the Upcoming Trips page.

 

In my usage scenario, after I drag down and release, the app displays "loading..." and then it either redisplays the Upcoming Trips page or it closes the page.

 

My configuration: Z10STL100-3/10.1.0.2074

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Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BlackBerry Travel app ver 3.1.1.2 auto-exits after a refresh

Hello eywong,

 

Thank you for your question regarding the issue you are experiencing with BlackBerry Travel. Have you attempted reinstalling the application? Are you running the latest version of device software available from your mobile service provider?


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Contributor
eywong
Posts: 35
Registered: ‎03-12-2009
My Device: Z10 STL 100-3
My Carrier: AT&T

Re: BlackBerry Travel app ver 3.1.1.2 auto-exits after a refresh

Hello FozzieBear,

 

Q: Have you attempted reinstalling the application?

A: The issue persistited after I reinstalled the application.

 

Q: Are you running the latest version of device software available from your mobile service provider?

A: I was running version 10.1.0.2074, my service provider's latest sanctioned device software. However, after I upgraded my device to (another provider's) version 10.2.0.1791, I have been unable to reproduce the issue on the device.

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