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New Contributor
jamsss
Posts: 3
Registered: ‎04-07-2013
My Device: BlackBerry z10 STL 100-3
My Carrier: rogers

BlackBerry maps on my z10 stops working!

Hi, my BlackBerry maps stop working. It just will open a dark screen then closes back! No other apps that can call bb maps gets it to open! But location services works fine in other apps like gas buddy, foursquare,etc. I have to say that problem started after i tried to open maps while the phone was mirroring on my tv through hdmi cable.

So i cant uninstall it or re-install it, i cant open it, i tried restarting the phone, battery pull, nothing helps! What do i do now? If anybody can help?
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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BlackBerry maps on my z10 stops working!

Hi jamsss and welcome to the BlackBerry Support Community Forums!

 

What version of software do you currently have installed on your BlackBerry Z10 and who is your wireless network provider?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

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New Contributor
jamsss
Posts: 3
Registered: ‎04-07-2013
My Device: BlackBerry z10 STL 100-3
My Carrier: rogers

Re: BlackBerry maps on my z10 stops working!

Hi,
My wireless network provider is Rogers Canada
Bb os software release :10.0.10.85
BlackBerry maps version : 10.0.0.634


Thanks
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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BlackBerry maps on my z10 stops working!

Are you currently activated on a BlackBerry Enterprise Server (BES) through your place of work?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

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New Contributor
jamsss
Posts: 3
Registered: ‎04-07-2013
My Device: BlackBerry z10 STL 100-3
My Carrier: rogers

Re: BlackBerry maps on my z10 stops working!

Hi, no it's not actiavated with an enterprise sever. Its my personel phone. If you don't mind, I have a question about the auto answering feature of the z 10! The help files on the phone says for bluetooth headset or ANY headset, the auto answering feature should work when turned on in the settings... I am using wired headsets and the auto answer does not work with it ! So my question : isn't the auto answering feature suppose to work for wired headsets too? Or is it just bluetooth?
Thank you
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New Contributor
Gyorgy
Posts: 3
Registered: ‎05-19-2013
My Device: BlackBerry Z10
My Carrier: Bell

Re: BlackBerry maps on my z10 stops working!

Hello,

My BlackBerry maps stop working after the last OS update 10.1.0.273. Foursquare is not working properly. When you click go, want to use the blackberry map.

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