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Contributor
jayancipe
Posts: 10
Registered: ‎02-22-2013
My Device: BlackBerry Z10

Facebook messages not visible in Hub

Just been experiencing this issue since a couple of weeks. My Facebook messages, comment notifications etc do not seem to appear in Hub. If i recieve a message on my Facebook i never get a notification from the Hub and neither is it visible. 

 

Only when i start the app and go to the messages option in the app am i able to view the messages.

 

I still am able to receive other notifications like Friend requests, Game requests etc in Hub. 

 

Is anyone else experiencing this issue? 

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JSanders
Posts: 85,729
Likes: 23,108
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook messages not visible in Hub

I am also seeing this issue as well, I don't know how to fix it.

I've deleted the account and readded to my Z10 and it works for a while with the app closed but not permanently.




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Contributor
jayancipe
Posts: 10
Registered: ‎02-22-2013
My Device: BlackBerry Z10

Re: Facebook messages not visible in Hub

I uninstalled the facebook app and reinstalled again wishing it would solve the issue, but it doesn't. 

 

Does any one have a solution?

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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Facebook messages not visible in Hub

do you receive the messages notification as an email?



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Contributor
jayancipe
Posts: 10
Registered: ‎02-22-2013
My Device: BlackBerry Z10

Re: Facebook messages not visible in Hub

No i don't.

 

And i had the same settings the first two months with my Z10 and everything was working well. 

This has started only a couple of weeks back.

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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Facebook messages not visible in Hub

can you check the facebook notifications page using a desktop browser and going to https://www.facebook.com/ ? Maybe facebook has changed some of your settings.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Contributor
jayancipe
Posts: 10
Registered: ‎02-22-2013
My Device: BlackBerry Z10

Re: Facebook messages not visible in Hub

Well what should i be looking for?
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