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New Contributor
BrentP
Posts: 8
Registered: ‎10-26-2011
My Device: Z10

Print To Go no longer loads on Z10 after OS update

When I updated to OS 10.2.1.537 last month my Print to Go application stopped launching.  All the screen icons would move sideways for a moment as they do when an app launches, but then nothing would happen and there would be no error message.  This is the identical problem posted by Jeremy on 01-31-2014, which he received no reply to.

 

Today I updated to the latest OS 10.2.1.2102 hoping the problem would resolve itself with the OS update.  It didn't.

 

I then tried uninstalling Print to Go and re-installed it via Blackberry World, but that didn't fix it either.  The app still hangs up when it should be loading, and nothing happens.

 

Can anyone help me with this issue?

Thanks.

Contributor
freeyo
Posts: 37
Registered: ‎09-12-2010
My Device: 9800 torch and playbook also 9700 bold

Re: Print To Go no longer loads on Z10 after OS update

Try to uninstall app. Then reboot and re install from BlackBerry world. See if this helps.

New Contributor
BrentP
Posts: 8
Registered: ‎10-26-2011
My Device: Z10

Re: Print To Go no longer loads on Z10 after OS update

I already tried uninstalling and reloading the app, then rebooting, but still have the same problem.