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New Contributor
tpubben
Posts: 5
Registered: ‎05-22-2013
My Device: Z10
Accepted Solution

Streaming audio apps don't work after 10.1

Since updating my Z10 and my wife's Z10 to 10.1 on Telus none of the streaming audio apps work over LTE or HSPA+. Songza, 8tracks, slacker and nobex all stop playing music after a couple of minutes unless I tell them to play again. Help please.
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Streaming audio apps don't work after 10.1

didyou solve your issue, tpubben?



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New Contributor
tpubben
Posts: 5
Registered: ‎05-22-2013
My Device: Z10

Re: Streaming audio apps don't work after 10.1

No. It works properly on WiFi but even after a factory reset, reloading the official and an unofficial OS release and a security wipe the problem persists on any cellular signal.
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Streaming audio apps don't work after 10.1

can you try with 3G only ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
tpubben
Posts: 5
Registered: ‎05-22-2013
My Device: Z10

Re: Streaming audio apps don't work after 10.1

Only Nobex works on 3g. But it is the only native BB10 app.
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Streaming audio apps don't work after 10.1

is your Z10 SIM-locked? If no, can you try with a SIM card not from Telus?

Maybe you can also give Telus a call and ask them about the streaming. Do they allow it?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
tpubben
Posts: 5
Registered: ‎05-22-2013
My Device: Z10

Re: Streaming audio apps don't work after 10.1

It worked before the update, Telus does not block streaming and it doesn't work on Rogers either. This is an OS issue.
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