Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Developer
joelghill
Posts: 9
Registered: ‎04-21-2013
My Device: Z10 STL100-3
My Carrier: Sasktel

Twitter photo upload fails

I have been having an issue with both the official Twitter app, and the 3rd party app "Blaq". Neither of these apps are able to upload and share photos. I have attempted to share from the hub, from within the apps themselves, and from the photo viewing app via the share button.

I should also mention that I am running a recent leaked version of BB10.1, that no other apps are having upload issues, and this occurs over WIFI and mobile data networks.

How can I fix this? Are the photos taken with the BlackBerry camera too large?

Thanks
Please use plain text.
Guru I
Xandrex
Posts: 18,379
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Twitter photo upload fails

check the apps permissions. Have you granted them the right to view your files?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.
New Developer
joelghill
Posts: 9
Registered: ‎04-21-2013
My Device: Z10 STL100-3
My Carrier: Sasktel

Re: Twitter photo upload fails

I have checked the permissions, and both twitter applications are able to access files, etc.

Please use plain text.
New Developer
joelghill
Posts: 9
Registered: ‎04-21-2013
My Device: Z10 STL100-3
My Carrier: Sasktel

Re: Twitter photo upload fails

Update: I restored phone to factory settings and installed the stock version of 10.1. The issue now seems to be resolved.
Please use plain text.
Guru I
Xandrex
Posts: 18,379
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Twitter photo upload fails

what do you mean by "stock version of 10.1"?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.
New Developer
joelghill
Posts: 9
Registered: ‎04-21-2013
My Device: Z10 STL100-3
My Carrier: Sasktel

Re: Twitter photo upload fails

By stock version I mean the version of 10.1 that was released by my carrier, and not one of the many leaked versions of 10.1 floating around the Internet.
Please use plain text.
Guru I
Xandrex
Posts: 18,379
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Twitter photo upload fails

do you have the version number of that Twitter app in the 10.1 OS ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.