Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Contributor
Romax
Posts: 24
Registered: ‎08-08-2013
My Device: Z10
My Carrier: Swisscom

Whatsapp not working in "work" environment

Dear All,

 

I have downloaded and install Whatsapp in my "work" environment on my Z10.

I am unable to connect after entering my phone number...

 

I  get the message:

 

"Could not connect to WhatsApp. Please check your network settings and try again later."

 

I am connected to my provider's data network through 3G and everything else is working.

Please note the following:

 

- OS version on the device: 10.1

- Whatsapp version: 2.11.661

- It's working fine if downloaded from the public BBworld in the personal environment, but I cant get my work contacts.

 

Thank you in advance for your help

 

 

 

 

Someone has a similar issue?

Please use plain text.
Contributor
ArpitBandi
Posts: 13
Registered: ‎10-01-2013
My Device: z10
My Carrier: bsnl

Re: Whatsapp not working in "work" environment

my contacts are not sync with what's app
Please use plain text.
Contributor
ArpitBandi
Posts: 13
Registered: ‎10-01-2013
My Device: z10
My Carrier: bsnl

Re: Whatsapp not working in "work" environment

but now there is a update version of whtsapp in which many bugs are removed
Please use plain text.
Developer
vmisirlis
Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

Re: Whatsapp not working in "work" environment

I have the same problem with whatsapp any thoughts on the problem?
Please use plain text.
New Developer
jain_akki
Posts: 76
Registered: ‎07-31-2013
My Device: z10
My Carrier: bsnl

Re: Whatsapp not working in "work" environment

restart your phone..
Please use plain text.
Developer
vmisirlis
Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

Re: Whatsapp not working in "work" environment

I restarted my phone several times but no luck.... any thoughts?
Please use plain text.