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New Member
Posts: 1
Registered: ‎05-28-2013
My Device: bold 9900
My Carrier: 3

bbm vanished

Bbm icon has gone but can't redownload it
Guru I
Posts: 18,443
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: bbm vanished

Try the steps posted in this thread:

http://supportforums.blackberry.com/t5/Downloaded-applications-for/BBM-icon-missing-after-update-nee...
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Forums Advisor III
Posts: 1,271
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: bbm vanished

Try this... Go to Blackberry World. See if you can unistall the Messenger. If you can, uninstall it, restart the phone, and then reinstall it back.

 

I am speculating with this. I have done this with some other programs, but not with the messaging. software.

 

A more drastic procedure would be to re-install the operating system. This is easy to do with the Link software. Make sure your data is backed up before proceeding.

 

 

 

 

Jerry G.