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New Member
Posts: 1
Registered: ‎05-14-2013
My Device: z10
My Carrier: mtn


please can someone help me i have just got my z10 a week ago. my bb were going through and now just stopped why is this happening

Please use plain text.
BlackBerry Technical Advisor (Retired)
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: bbm

Hey calemof1,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Is this affecting all your BBM contacts?  Also when you send a BBM message do you receive a checkmark, red X or clock icon?


Can you send me a private message with your PIN number so I can investigate further?


Thank you.



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