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Visitor
abyqshan
Posts: 1
Registered: ‎05-17-2013
My Device: z10

can not change my bbm status after latest update

Hi
Please help
After the latest update i can not update my bbm status
The application jammed whrn i click on the status

Plz help
Aliaa
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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: can not change my bbm status after latest update

Hello abyqshan and welcome to the BlackBerry Support Community Forums. 

Sorry to hear you're having issue with your BBM.

 

What is the software version to which you updated? 

 

If you remove your battery then reinsert it, are you then able to change your status? Do you get any error when you go to change your status or does it just freeze? 

-HMthePirate

 

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New Member
ezam1477
Posts: 1
Registered: ‎05-21-2013
My Device: z10

Re: can not change my bbm status after latest update

Hi Support,

I facing with this problem too when i want to change my picture & status suddenly freeze.
Kindly assist.

Tq
Ezam
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New Contributor
sh7at
Posts: 9
Registered: ‎02-11-2013
My Device: Z10

Re: can not change my bbm status after latest update

[ Edited ]

hey support
i am also have this problem after latest softwaer.. i couldent change my state msg in my bbm profile

help plz
ibrahim
[personal information removed]

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