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Posts: 1
Registered: ‎02-18-2014
My Device: z30
My Carrier: Verizon

BlackBerry Travel issue on Z30 with trip not showing up

I have secure workspace enabled on my device and have BB Travel installed on the personal and work perimeters.

 

I have been successful in auto scanning personal trips that come in from Gmail and work trips that come in to my work ID.

 

I have a new trip that came in from Gmail that is not showing up in BB Travel.   I have sent email again to trips@blackberry.com.   I get message back that no trip update was performed..   body of message says the travel items listed for "trip name" email already exists and thus no update was performed.

 

I have logged into web version and trip is not list there either.    I have 2 other trips that are showing up correctly.

 

How do I show this hidden trip?