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Contributor
Posts: 11
Registered: ‎06-30-2013
My Device: z10
My Carrier: vodafone

Re: Forgot Blackberry ID Password and answer of security question

this is really insane. trust me u guys should work on this problem. 

Contributor
Posts: 11
Registered: ‎06-30-2013
My Device: z10
My Carrier: vodafone

Re: Forgot Blackberry ID Password and answer of security question

there is only one method to reset the password not methods what u have mention in your last post 

Posts: 92,703
Likes: 24,232
Solutions: 6,266
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot Blackberry ID Password and answer of security question


arpitagarwal wrote:

this is really insane. trust me u guys should work on this problem. 


You guys? I don't work for BlackBerry. Check the top of this forum page...  it says "discuss support topics with your peers, and learn from each other." I am a user just like you.

 

What is insane? That I don't know your password or security question? I think that would indeed be insane if anyone or any employee of BlackBerry could retrieve and look up your password or security question answer.

 

I don't know what you need now; You know how to reset your password and you know how to create a new BBID. I can't make you remember something you forgot.

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New Member
Posts: 1
Registered: ‎07-13-2013
My Device: blackberry 9380
My Carrier: the

Re: Forgot Blackberry ID Password and answer of security question

I had my 9380 bb in for repair.Thy inserted onother sim card and I do not know that they have done nou I can not reset my password.I know my bb I'd but forgot password and second.question answer
Posts: 92,703
Likes: 24,232
Solutions: 6,266
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot Blackberry ID Password and answer of security question

hilex3000, the answer is up in the second post in this thread.

 

Good luck.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Contributor
Posts: 11
Registered: ‎06-30-2013
My Device: z10
My Carrier: vodafone

Re: Forgot Blackberry ID Password and answer of security question

i m tellin gyou that there should be a second  option to reset the password from email id.  

Highlighted
Posts: 92,703
Likes: 24,232
Solutions: 6,266
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot Blackberry ID Password and answer of security question

Ok. There is, once you answer the secret question.
>> Get your 15% Discount on ShopBlackBerry on Passport • Classic • Leap

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Posts: 11
Registered: ‎06-30-2013
My Device: z10
My Carrier: vodafone

Re: Forgot Blackberry ID Password and answer of security question

currently if we create a bb id we get option to reset pasword thru email why dont we get the same option in the bb id created 2-3 years back. that si my problem when u can give thi option in new bb id den y cant u give this in old 

Posts: 92,703
Likes: 24,232
Solutions: 6,266
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot Blackberry ID Password and answer of security question


arpitagarwal wrote:

currently if we create a bb id we get option to reset pasword thru email why dont we get the same option in the bb id created 2-3 years back. that si my problem when u can give thi option in new bb id den y cant u give this in old 


You still get the options to rest the password through email. It's there still. Even on the old BBIDs, it's there. You must answer the secret question before resetting the password.

>> Get your 15% Discount on ShopBlackBerry on Passport • Classic • Leap

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 11
Registered: ‎06-30-2013
My Device: z10
My Carrier: vodafone

Re: Forgot Blackberry ID Password and answer of security question

and hello boss i didnt say that u r insane ......i m jus saying that bb has no option to retrive passowrd and bb10 has many flaws which have to be rectified