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New Contributor
Posts: 2
Registered: ‎08-08-2013
My Device: Q5SQR100-2/10.1.0.4633
My Carrier: a week

I cant change my personal message in bbm Q5

Hello there, as I said in the title, my new Q5 doesn't change my dp or personal message direct from bbm, when I try to the app stocked!
Help me please!
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: I cant change my personal message in bbm Q5

Hello gentelman

 

Welcome to the forums. 

 

Have a look at the following article which may help you with your issue. 

 

BBM avatar not updating on the BlackBerry 10 smartphone

 

 ***NOTE*** The following procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data prior to performing the procedure. Here is how to backup your data: How to backup data on a BlackBerry 10 smartphone

-SR

 

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New Contributor
Posts: 2
Registered: ‎08-08-2013
My Device: Q5SQR100-2/10.1.0.4633
My Carrier: a week

Re: I cant change my personal message in bbm Q5

I really appreciate ur post Mr SmoothRider
I hope I find an update for bbm soon

Thank u