Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded Applications

Reply
Visitor
Posts: 1
Registered: ‎04-25-2013
My Device: Z10
My Carrier: AT&T

Libros y Audiolibros en Español--cannot upgrade, and cannot purchase audiobooks.

Two major problems with this App.

 

One, I cannot successfully purchase an audiobook through the app. I can download a free text-only book, but there are no free audiobooks that I've found. When I try to purchase an audiobook, it goes through the BlackBerry World sign in, I put in my password, it verifies my account, and then says "content not available". I have tried several different book. I have no problem at all purchasing apps through BB World, and there is no problem with my PAyPAl or credit card accounts. 

 

Two, I have version 1.0.xxx of this app. In BB World it says version 2.1 is available for upgrade, and when I click upgrade it gives the install bar, but doesn't upgrade. If I go into BB World on the Internet and choose to download this app, it says it is giveing me version 2.1, but after it has downloaded and installed on the BB Z10, it still is version 1.0.xxx and says there is an upgrade to 2.1 available. I have tried first deleting version 1.0.xxx, hard rebooting the Z10, reinstalling what is said to be v 2.1, but no luck.

 

I have emailed the developer in Spain (in Spanish) and received no response from them.

 

My Z10 OS is 10.1.0.2354, an offical release, and is working well. 

 

Any ideas, anyone?