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New Member
Posts: 1
Registered: ‎02-13-2013
My Device: Blackberry Z10
My Carrier: Rogers

Re: My BB messenger in Z10 is only working over wifi while all other applications are working properly ?

I have a problem also! I just got my BB Z10 yesterday and I got it on a Pay as you go plan for Blackberry. I have been speaking to the carrier for hours and the BBM only works on Wifi, even the social networks dont work on the carrier itself, only on wifi too! What can I do to resolve this issue?

Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: My BB messenger in Z10 is only working over wifi while all other applications are working properly ?

After thinking about this more, I do remember someone mentioning data related issues were related to a problem with the SIM card. Can you try a different SIM card and see if that resolves the issue?

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New Contributor
Posts: 2
Registered: ‎02-21-2013
My Device: z10
My Carrier: Asicell

Re: My BB messenger in Z10 is only working over wifi while all other applications are working properly ?

My bbmessenger does not work only on wifi I already activate the service from the carrier and I got the activation message but still not work when I contact with the costumer service for my carrier the told me that there is a problem with z10 device and this problem is from RIM company and not from them and that there is a specific way for setting the device and RIM company does not tell them about it yet all the Iraq carriers have the same problem (Zain,Asiacell and korak) please help us to solve this problem every body here are afraid to buy this device because of this issue
New Contributor
Posts: 5
Registered: ‎02-24-2013
My Device: Z10
My Carrier: Etisalat

Re: My BB messenger in Z10 is only working over wifi while all other applications are working properly ?

The same in UAE and they said they are waiting the coming update to solve the problem
New Contributor
Posts: 7
Registered: ‎02-12-2013
My Device: Z10
My Carrier: Zain

Re: My BB messenger in Z10 is only working over wifi while all other applications are working properly ?

Just let 24 hours pass and it should work I don't know why but activating the Z10 service will not fully function until the second day although some apps may work.