04-30-2013 02:17 PM
05-01-2013 04:27 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If you already contacted the vendor, you can proceed with filling out this form regarding a refund: https://www.blackberry.com/technicalsupport/index.
Let me know if you have any more questions.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!