08-09-2013 07:12 AM
I have recently bought BB Q10. I am facing some problem in BBM and Whatsapp.
1. BBM - I am unable to see my friends profile pic in BBM contacts. some are visible and some are not.
2. I downloaded whatsapp fro Q10, and there I cant see status message of my friends.
There is no option in BB to assign different tunes for individual msg and group msg.
can we solve these problems?
08-12-2013 11:02 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
For the contacts that are missing avatars, I suggest removing and re-adding the contacts via PIN number. Also are you able to update your own BBM avatar? Do you see a difference if you're connected to a Wi-Fi network?
I look forward to your reply.
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