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New Member
Posts: 1
Registered: ‎08-09-2013
My Device: Q10
My Carrier: Etisalat

Problem with BBM - Q10 and Whatsapp

Dear Friends.


I have recently bought BB Q10. I am facing some problem in BBM and Whatsapp.


1. BBM - I am unable to see my friends profile pic in BBM contacts. some are visible and some are not.


2. I downloaded whatsapp fro Q10, and there I cant see status message of my friends.

    There is no option in BB to assign different tunes for individual msg and group msg.


can we solve these problems?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Problem with BBM - Q10 and Whatsapp

Hey riteskydv,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


For the contacts that are missing avatars, I suggest removing and re-adding the contacts via PIN number.  Also are you able to update your own BBM avatar?  Do you see a difference if you're connected to a Wi-Fi network?


I look forward to your reply.





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