05-13-2013 01:34 PM
I purchased a song ("Harlem" by New Politics), and for some reason only got the first 23 seconds. I've tried deleting and re-downloading, but still only get a 1.1MB file that plays for 23 seconds.
I've attempted to re-buy the song through the BB World website, but that didn't resolve it.
Any ideas on what I can do? I'm not sure if something's corrupted on my Z10 or if it's a bad file on 7digital.
05-21-2013 02:30 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Have you noticed this on any other songs in BlackBerry World?
I would also create a ticket explaining the issue here saying that you paid for the song and only got 23 seconds worth: https://www.blackberry.com/technicalsupport/index.
Let me know if you have any more questions.
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