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Posts: 1
Registered: ‎06-11-2013
My Device: Blackberry Q10
My Carrier: Starhub

Whatsapp does not recognise my mobile number

Hey there. In the group chat on the above part where the group name is, it would show which contacts are in the group chat. I can see all my friends name but it shows my number. is this normal or should my number be shown as "you"? It is as though whatsapp does not recognise my number.


I have already went into setting, security & privacy and put in the same number in the sim card as in the whatsapp. Any solution to this or is q10 just made to be that way? Thanks.

All Replies
Guru I
Posts: 19,013
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Whatsapp does not recognise my mobile number

can people contact you? If so, then there is no specific issue.

I don't have the answer, but maybe you will get an answer by asking directly on the WhatsApp forums.

The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 5
Registered: ‎06-12-2013
My Device: Playbook
My Carrier: Vodafone

Re: Whatsapp does not recognise my mobile number

Whatsapp is supported by Q10 now. So, the problem should not occur.
Still if it is a major problem, then you can always re install it.