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New Contributor
Posts: 4
Registered: ‎03-17-2014
My Device: z30
My Carrier: stc

You reached the max amount of PIN changes with this account ...

[ Edited ]

hi

 
 
i bought a new Z30 when i try to download any app on blackberry world they give me this message 
 
You reached the max amount of PIN changes with this account 
 
can you plz reset my id ..
 
my id is : {REMOVED}
and current device is : {REMOVED}
 

Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Posts: 90,330
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You reached the max amount of PIN changes with this account ...

Details on that message here: 

“You have reached the maximum number of PIN changes for this account” is displayed when attempting ...




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New Contributor
Posts: 4
Registered: ‎03-17-2014
My Device: z30
My Carrier: stc

Re: You reached the max amount of PIN changes with this account ...

thank you for your replay ..

but in my country " saudia arabia " there is no way to get the blackberry tecinical with our operators ..

so how can i reached them and they reset my id ?
Posts: 90,330
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You reached the max amount of PIN changes with this account ...

By calling your STC technical support.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎05-12-2014
My Device: Blackberry Q10 ID gsmobi@gmail.com
My Carrier: Megafon Russia

Re: You reached the max amount of PIN changes with this account ...

[ Edited ]

Good day! Ask reset the pin for the store. My ID Account {REMOVED}. My current pin {REMOVED}. Reason: replacement phone under warranty. Help! Here in Russia there is no representation of blackberries. Called my mobile operator (Megafon Russia), can not help.

 

Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

Posts: 90,330
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You reached the max amount of PIN changes with this account ...

gsmobi, no one here can reset that for you.

 

Your only choice is as described above in this thread.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎05-12-2014
My Device: Blackberry Q10 ID gsmobi@gmail.com
My Carrier: Megafon Russia

Re: You reached the max amount of PIN changes with this account ...

Advise to contact me or write a letter?

Posts: 90,330
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You reached the max amount of PIN changes with this account ...

Do what is advised here:

“You have reached the maximum number of PIN changes for this account” is displayed when attempting ...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎05-12-2014
My Device: Blackberry Q10 ID gsmobi@gmail.com
My Carrier: Megafon Russia

Re: You reached the max amount of PIN changes with this account ...

I am amazed at you. What do you write me links the same? If you are a guru on the forum and all know, write exactly where to call and whom to write! Does not work in my case, what you gave me this advice. Here in Russia there is no one to call and write. My operator provides a service BIS and no more. Called them, they said you only provide service and all technical questions only with blackberry. And how do I do now?

Posts: 90,330
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: You reached the max amount of PIN changes with this account ...

I am sorry that you do not understand.

 

1. I do not work for BlackBerry. The "you" refer to is me, a user just like you. This is a user-to-user community support forum. We are not BlackBerry employees, but volunteers who enjoy assisting other users.

 

2. I do not know any other means to fix your issue other than the one I have posted above.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code