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Contributor
Posts: 17
Registered: ‎04-18-2013
My Device: Z10
My Carrier: MTN
Accepted Solution

Z10 app world not starting

[ Edited ]

Hi there. Same problem, my app world gets stuck on the screen with the circle. Have restarted, taken out battery and sim, no change

Contributor
Posts: 17
Registered: ‎04-18-2013
My Device: Z10
My Carrier: MTN

Re: Z10 app world not starting

software version 10.0.10.82

Posts: 92,663
Likes: 24,223
Solutions: 6,259
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 app world not starting

BlackBerry has stated this is a current known issue with BlackBerry, and they are working on it.

It is affecting lots of users on the Z10.

 

Stay tuned.

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Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: Z10 app world not starting

This is most likely due to a app update issue. The BB Music workaround should fix thhe problem.
Go to BB Music. Tap the three dots and selet blackberry world. Go to My World and them My Apps and Check for updates. Post this, the app world should function normally.

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Twitter: @ukmight
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New Member
Posts: 1
Registered: ‎04-18-2013
My Device: Z10
My Carrier: Telus

Re: Z10 app world not starting

This works!  Thank you thank you thank you.

New Member
Posts: 1
Registered: ‎04-18-2013
My Device: BB Z10
My Carrier: Verizon

Re: Z10 app world not starting

Thank you so much!!!!!!
New Contributor
Posts: 7
Registered: ‎12-26-2011
My Device: Torch 9800
My Carrier: Etisalat

Re: Z10 app world not starting

That didn't work for me, still on the on screen with the circle. Can't select my world, what to do?
Posts: 92,663
Likes: 24,223
Solutions: 6,259
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Z10 app world not starting


mafathy wrote:
That didn't work for me, still on the on screen with the circle. Can't select my world, what to do?
  • On your Z10, go to your Music or Games icon.
  • Tap the lower left three dots overflow icon and touch BlackBerry World.
  • Now, BlackBerryWorld should start for you.

credit to ukmight for this solution.

 

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1. If any post helps you please click the Like Button below the post(s) that helped you.
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3. Install free BlackBerry Protect today for backups of contacts and data.
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Contributor
Posts: 16
Registered: ‎04-18-2013
My Device: BlackBerry® PRIV™ STV100-3
My Carrier: XL Axiata - Indonesia

Re: Z10 app world not starting

Hi... My Name is Eka

At first I could not open the blackberry world in Z10, but after tips from ukmight can finally be opened.

Thanks for ukmight and all for my solution.
BlackBerry® PRIV™ (INDONESIA)
Contributor
Posts: 17
Registered: ‎04-18-2013
My Device: Z10
My Carrier: MTN

Re: Z10 app world not starting

Hi there.

I have since updated to the latest software and your work around has unfortunately not helped, I get stuck on the loading screen no matter how I come at it