Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded Applications

Reply
New Member
Posts: 1
Registered: ‎04-27-2013
My Device: torch 9010
My Carrier: bell

bbm icon missing after update

After I updated the facebook and bbm (because app world said I needed to) the bbm icon is now missing??? I tried rebooting and pulling the battery and it never came back.
Guru I
Posts: 19,012
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: bbm icon missing after update

what device model do you have?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Highlighted
New Contributor
Posts: 6
Registered: ‎09-16-2010
My Device: Z10
My Carrier: Telstra

Re: bbm icon missing after update

I have a Z10 and the BBM icon went missing last night. The app is still there and BBM is still present in the hub.  I have tried sending install and uninstall messages from the BB World website to the phone.  It will let me reintall the app but I get an error message when I try to uninstall it.

Guru I
Posts: 19,012
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: bbm icon missing after update

what is the error message?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 6
Registered: ‎09-16-2010
My Device: Z10
My Carrier: Telstra

Re: bbm icon missing after update

Its back, unfortunately I dont know what I did to fix it.