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Visitor
Posts: 1
Registered: ‎05-17-2013
My Device: z10
My Carrier: Etisalat

can not change my bbm status after latest update

Hi
Please help
After the latest update i can not update my bbm status
The application jammed whrn i click on the status

Plz help
Aliaa
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: can not change my bbm status after latest update

Hello abyqshan and welcome to the BlackBerry Support Community Forums. 

Sorry to hear you're having issue with your BBM.

 

What is the software version to which you updated? 

 

If you remove your battery then reinsert it, are you then able to change your status? Do you get any error when you go to change your status or does it just freeze? 

-HMthePirate

 

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New Member
Posts: 1
Registered: ‎05-21-2013
My Device: z10
My Carrier: sales manager

Re: can not change my bbm status after latest update

Hi Support,

I facing with this problem too when i want to change my picture & status suddenly freeze.
Kindly assist.

Tq
Ezam
New Contributor
Posts: 9
Registered: ‎02-11-2013
My Device: Z10
My Carrier: Oman mobile

Re: can not change my bbm status after latest update

[ Edited ]

hey support
i am also have this problem after latest softwaer.. i couldent change my state msg in my bbm profile

help plz
ibrahim
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