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Contributor
Posts: 33
Registered: ‎04-18-2013
My Device: z10
My Carrier: airtel india

facebook and whatsapp notification no more

Since a couple of days I've not been receiving alerts for facebook and whatsapp..my os version is 10.1.0.273.....its frustrating and I'm getting complaints from friends and family for not answering their chats....help
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: facebook and whatsapp notification no more

Hello abujamroshan,

 

Verify that notifications are enable via Settings - Accounts Facebook. If so, please remove and re-add the account as a test.

 

You may also want to contact Whatsapp support regarding the notifications issue you are experiencing with Whatsapp via blackberry-support@whatsapp.com

 

Thank you.


-FB


 


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