Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Member
Posts: 1
Registered: ‎07-10-2009
My Device: Not Specified

5966006114 was my order number. I backed up my bb and th...

[ Edited ]

I backed up my bb and then when I rebooted it the application was uninstalled. I attempted accessing bb app world to redownload the app but the app page won't load. The loading bar is just shown indefinitely. I would like to be able to redl the application









(removed personal information)

Message Edited by SmoothRider on 07-16-2009 12:00 PM
Please use plain text.
Hall of Famer II
Posts: 48,563
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: 5966006114 was my order number. I backed up my bb and th...

Hi there!

There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:

and register an account. Then post to the applicable forum.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.