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Posts: 10
Registered: ‎01-04-2011
My Device: Curve 9300
My Carrier: Vodacom ZA

Accuweather on Curve 9300 never connects

Hi all,

I wonder if you can assist with a perplexing issue.

I am having a major issue with Accuweather on a Blackberry Curve 9300. when I install it and open it it simply never connects and I have noticed that my BIS service (blackberry logo next to the 3G notification) seems to disappear at the same time. Once Accuweather is closed down, my BIS service(logo) returns.
I have tried the following:
Upgraded my SIM card.
Uninstalling and reinstalling Accuweather.
Done a factory reset (loader.exe /resettofactory) on the blackberry and reloaded the OS6 firmware ( for the phone and then reinstalled Accuweather.
Nothing helps, it does the same thing every time.. Please  note that this is a brand new phone and all other services, such as email etc. work flawlessly. also my husband has an identical phone with the same OS 6 and the same upgraded SIM card and Accuweather works fine on his phone.
Any assistance in this regard would be really appreciated.
Thanking you,
Gail de Wet.
Please use plain text.