09-16-2009 12:01 PM
09-16-2009 10:01 PM
Hi and Welcome to the Forums!
Another user has found a solution to this problem and posted it in these forums...it is to clear the application cache:
1. Open App World
2. Go to My World
3a. For keyboard-based BB's -- Hold down the ALT key and press "RST"
3b. For Storm -- Hold the num-lock ("!?123") button so it locks and then hit "34("
3a. If your BB locks after issuing the cache clear, perform a battery pull reboot
Hopefully it'll work for you!
If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.