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Question115513
Posts: 1
Registered: ‎09-16-2009
My Device: Not Specified

Aerize Card Loader "Starting Download" just hangs in my ...

Aerize Card Loader "Starting Download" just hangs in my apps world software on the Tour BB... Originally I had the Aerize trial version on my BB, then I uninstall the software to then try and download the newer version and purchase the utility. Now, the world app is showing the software getting downloaded, but just hangs and I can't cancel or stop it. Please advise.
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sdgardne
Posts: 47,011
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Aerize Card Loader "Starting Download" just hangs in my ...

Hi and Welcome to the Forums!

Another user has found a solution to this problem and posted it in these forums...it is to clear the application cache:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and press "RST"

3b. For Storm -- Hold the num-lock ("!?123") button so it locks and then hit "34("

3a. If your BB locks after issuing the cache clear, perform a battery pull reboot

Hopefully it'll work for you!


If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


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