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yastiel
Posts: 2
Registered: ‎06-13-2011

App Lock

Hi.  I require urgent help with the App Lock application.  I purchased the app and locked my files.  Now the app does not work and i can't access my files.  I tried many times to contact the support through Getempower but i got get any reply.  Please assist.

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sdgardne
Posts: 46,024
Registered: ‎11-28-2008
My Carrier: TMobile USA

Re: App Lock

Hello,

Sadly, since no other users have replied, one can only assume that no one with any experience with your situation has anything useful to offer you. I recommend you continue to try and reach the developer as they are responsible for supporting their app.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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