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diyedgreen
Posts: 5
Registered: ‎06-18-2013
My Device: 8520

App World requires the latest version of BlackBerry ID

This is what happens when I open BB App World.

 

1. Icon on the upper left, besides it, it says.. BlackBerry ID

App World requires the latest version of BlackBerry ID.

 

then there are 2 buttons: Close, Update

 

2. When I click Update,

downloading... 0%

 

it never completed the download.

 

3. Then the screen says:

App World requires the latest version of BlackBerry ID.

 

Sorry, there is no compatible version of BlackBerry ID available at this time.

 

*This application may have limited functionality w/o the latest version of BlackBerry ID.

 

then there's the 'Close' button.

 

4. When I click the 'Close' button, I will be able to use App World, but when I tried to download something, ex: theme, it will go back to #1.

 

what should I do? I already tried to remove the battery numerous times, uninstall, reinstall, checked APN settings Enabled, typed Internet on APN field, protocol TLS,... And yet I'm still having same issues.. I can't download anything from App World because it's asking me to update BlackBerry ID.. :smileysad: HELP!! 

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: App World requires the latest version of BlackBerry ID

Hey diyedgreen,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I suggest re-installing BlackBerry World by going to www.blackberry.com/appworld/download and then restart the BlackBerry Curve 8520 smartphone and then connect to a Wi-Fi network and test the connection.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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