10-10-2012 08:43 AM
10-10-2012 09:01 AM
Marwan, are you trying the Protect backup over WiFi? Turn off WiFi and attempt the backup.
10-12-2012 12:59 PM
No one here knows when any specific upgrade will occur, sorry.
10-18-2012 03:33 PM
10-19-2012 08:43 AM
Have you contacted MTCtouch to inquire?
If you do, please ask them to ESCALATE this issue to RIM's tier two tech support team.