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New Contributor
nerishnerishane
Posts: 4
Registered: ‎01-23-2013
My Device: 9780 bold
Accepted Solution

BB app world icon is missing and cannot use the internet

Good afternoon.

 

Can someone please help me.

 

I have the 9780 Bold.

 

I updated the bb app world and the icon is missing.

 

Apart from that I cannot download anything from the internet and this is highly frustrating.

 

Please help.

 

Thanks in advance.

JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB app world icon is missing and cannot use the internet

Article ID: KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

 

On BlackBerry 6 OS versions prior to 6.0.0.706 and the App World Icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry Browser on the BlackBerry smartphone.
  2. Browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After download, please restart your BlackBerry smartphone when prompted.
  4. Verify that BlackBerry App World is located on the home screen.




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New Contributor
nerishnerishane
Posts: 4
Registered: ‎01-23-2013
My Device: 9780 bold

Re: BB app world icon is missing and cannot use the internet

THANK YOU!!!

 

APP WORLD IS BACK ...YAY

 

NOW TO CHECK IF I CAN DOWNLOAD FROM THE INTERNET.

 

YOUR ARE A STAR...THANKS ONCE AGAIN

 

JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB app world icon is missing and cannot use the internet

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
adyjayaputro
Posts: 2
Registered: ‎01-25-2013
My Device: curve 9300 3 G

Re: BB app world icon is missing and cannot use the internet

What about with My Device BB Curve 9300 3G , When I've downloaded App world v4.0.0.65 suddenly Appworld Icon lost. I can do nothing !! Please give a Best Solution?? Thank's so much :smileyvery-happy:
JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB app world icon is missing and cannot use the internet


adyjayaputro wrote:
What about with My Device BB Curve 9300 3G , When I've downloaded App world v4.0.0.65 suddenly Appworld Icon lost. I can do nothing !! Please give a Best Solution?? Thank's so much :smileyvery-happy:

The best solution for you is to scroll up THREE posts and use the known best solution I already posted.

Same thing.




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New Contributor
alexamarietayco
Posts: 3
Registered: ‎01-27-2013
My Device: BB Torch 9800

Re: BB app world icon is missing and cannot use the internet

I just wanted to ask how'd I do the step #4 verify the balckberry app world located to the home screen. Sorry, I got confused! I did the first 3 steps successfully and got bothered on the 4th. Please reply. :smileysad: thanks!

JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB app world icon is missing and cannot use the internet


JSanders wrote:

download, please restart your BlackBerry smartphone when prompted.

4.  Verify that BlackBerry App World is located on the home screen.


Look on your screen and see if you see it. :smileywink:




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
alexamarietayco
Posts: 3
Registered: ‎01-27-2013
My Device: BB Torch 9800

Re: BB app world icon is missing and cannot use the internet

Haha! that's my problem. I rebooted it, I tried to turned it on and off but then nothing happened. :smileysad: There's no blackberry app on the home screen. But I tried to look on my application management, it is installed. :smileysad:

JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB app world icon is missing and cannot use the internet

OK, then you have not correctly followed #1 and #2.

 

  1. Open the BlackBerry Browser on the BlackBerry smartphone.
  2. Browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code