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New Member
Cher-m
Posts: 1
Registered: ‎03-09-2013
My Device: curve 9300
My Carrier: cell c

BBM Display Picture not changing for 3 weeks now!

Can anybody assist me with this? My bbm display picture isn't changing for the past 3 weeks! Its still on the same image that I had 3 weeks back, I change it on my profile but everyone on my bbm says it hasn't changed! I don't know what's the problem and don't know what to do about it, PLEASE HELP...I have a bb curve 9300, on cell c, I'm situated in SA, dbn..
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Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BBM Display Picture not changing for 3 weeks now!

Hello Cher-m,

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding your BBM display picture.

Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it. Then complete a "Register Now" in the Host Routing Table as shown here: http://bbry.lv/eaMdF6

If this fails to resolve the issue, you may want to contact your wireless service provider to verify your coverage and data plan.

 

Thank you.


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