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Contributor
Lee-AnninKzn
Posts: 14
Registered: ‎05-12-2011
My Device: Torch 9800
My Carrier: Vodacom

Re: BBM Display Pictures Won't Change

I've had this probelm for over 2 weeks and nothing at all seems to help.

 

Even my new contacts don't have profile pics :smileysad:

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New Member
Nicole93
Posts: 1
Registered: ‎02-03-2013
My Device: 9300
My Carrier: 02

Re: BBM Display Pictures Not Changing

Mine isn't working and hasn't been for days now, do I need to get a new blackberry? Or will this problem fix itself. Its happened to me quite a few times but it hasn't lasted for longer then a few hours.
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Contributor
Lee-AnninKzn
Posts: 14
Registered: ‎05-12-2011
My Device: Torch 9800
My Carrier: Vodacom

Re: BBM Display Pictures Not Changing

Hi there, I evevtually did a full back up of my phone using the desktop software.

 

Then I found the BB link to do a factory reset. I wouldnt recommend doing it this way but mine didnt come right and i got tired of waiting.

 

Once I did the factory reset it was fine. It takes a while and you may loose some of your newer contact for BBM. It doesnt delete any of your applications you will just have to go through them and reset your permissions etc.

 

Have fun!

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New Contributor
6mbaptha
Posts: 2
Registered: ‎10-18-2012
My Device: 9320
My Carrier: MTN

Re: BBM Display Pictures Not Changing

HI All

 

I took my phone to the Blackberry Support guys and they were even shocked at what was happening, they backed up my sofware, whipped out the bbm, updated the software and reinstalled bbm but the problem still persisted, i eventually had to take my phone in, after which i got a new phone. So if your having bbm problem update issues the problem may be related to the device and actually that bbm pin... After getting a new phone, the phone works fine in terms of bb propics, but as you know with blackberry's there is never just one issue with them.. So good luck to all and i hope for the best.

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New Contributor
yonda
Posts: 2
Registered: ‎02-26-2013
My Device: curve 9300
My Carrier: mtn

Re: BBM Display Pictures Not Changing

My blackberry messanger display picture doesn't change or update. It changes in my profile but the contacts on my contact list say its been the same for three weeks. I have tried everything but there is still no change. What can I do
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New Contributor
tigerqutati
Posts: 7
Registered: ‎04-22-2012
My Device: blackberry Bold 9900
My Carrier: 9900

Re: BBM Display Pictures Not Changing

When that problem happened to me before I waited untill it fixed by itself, but now it happened again and it didn't fix yet all my BBM friends can change their display picture but I can't, it has been over a weak now.
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New Member
sandykoko
Posts: 2
Registered: ‎03-03-2013
My Device: blackberry torch 9800
My Carrier: mtn

Re: BBM Display Pictures Not Changing

How
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New Contributor
tigerqutati
Posts: 7
Registered: ‎04-22-2012
My Device: blackberry Bold 9900
My Carrier: 9900

Re: BBM Display Pictures Not Changing

If BBM display picture still not changing then go to blackberry app world > delete BBM > restart > go to blackbeery  app world > reinstall BBM.
If id didnt work then i guess you have to format your device or like update your softwear by blackberry desktop softwear or anything like that.

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New Contributor
winmarx
Posts: 3
Registered: ‎03-09-2013
My Device: blackberry 9300 3G
My Carrier: Vodacom

Re: BBM Display Pictures Not Changing

When RIM sends out instructions to broadcast something to all your BBM contacts if not your status will freeze. Please do it. Something was sent I broadcasted it just to be safe and had no trouble.
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JSanders
Posts: 82,571
Likes: 22,623
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Display Pictures Not Changing


winmarx wrote:
When RIM sends out instructions to broadcast something to all your BBM contacts if not your status will freeze. Please do it. Something was sent I broadcasted it just to be safe and had no trouble.

RIM does NOT and has NEVER sent out broadcast messages to anyone instructing them to do something "or all your BBM contacts will freeze" or anything to that extent. Never.

 

Ignore those messages. The people sending those messages to you are laughing heartily.




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