01-26-2013 04:00 PM
Last week I updated my Bold 9900 OS to 7.1 bundle 2108. After that, my BBM stopped functioning. Essentially, BBM gets hung up at "Restoring BBM".
I've tried I bunch of stuff including deleting BBM and restoring it; backing up my phone and wiping it, then trying to restore bbm.
I haven't had use of BBM for a week and would like to get this resolved.
01-27-2013 09:07 AM
I'm having the same issue. I'm on a curve 9360, and just did a re-install of BBM. Like you, we've wiped the device and reinstalled everything. The issue happens when it tries to connect to my BB ID and synch down my BBM contacts. Either the contacts or corrupt or something in that process is broken. Can't live without my BBM! Please help.