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New Contributor
ALC3653
Posts: 2
Registered: ‎01-28-2012
My Device: Bold

BBM: Suddenly can't message one contact

I live in the U.S. and have been using BBM on my work Blackberry to communicate with a friend in Argentina for 9 months.  All of a sudden, at the beginning of January, I was no longer able to send him messages or receive messages from him.  A "check mark" appears next to the outgoing BBM message, but it never is delivered.  And I have not received messages he has sent.  I tried sending him a PIN message, but that didn't work either.

 

I have tried a hard re-start of my Blackberry and made sure that I have the most recent BBM software.  Nothing works.  I can send and receive BBM messages and PIN messages with my co-workers, but not with him.

 

Any suggestions for what could be causing this?  Thanks.

 

ALC

 

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBM: Suddenly can't message one contact

Is that person able to use bbm with other people?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
ALC3653
Posts: 2
Registered: ‎01-28-2012
My Device: Bold

Re: BBM: Suddenly can't message one contact

Yes.  Just not with me. :-(

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBM: Suddenly can't message one contact

Thats really odd.  What has he tried so far?  have you guys deleted and tried to readd each other?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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Contributor
mich1
Posts: 13
Registered: ‎02-08-2012
My Device: 8520 curve

Re: BBM: Suddenly can't message one contact

Hi
I am sitting with the same problem basically.I am in South africa and this person on jersey island (south of france)he receives my messages but I don't receive his replies.we have tried deleting and reinviting by pin message .nothing.I have deleted bbm and have reloaded and tried again to no avail.I can still talk to all my other contacts.
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New Contributor
Andrewredmond
Posts: 2
Registered: ‎07-27-2012
My Device: Blackberry 9930

Re: BBM: Suddenly can't message one contact

I am having same problem. With one contact, my bbms and invitations (we have tried deleting and re-adding each other multiple times) say they are being delivered (show a D, appear to be sent) but he can't see them. I can see his messages though, and we are able to send PIN messages. Please help!
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New Contributor
hardemii
Posts: 2
Registered: ‎08-01-2012
My Device: Blackberry 8520

Re: BBM: Suddenly can't message one contact

I am having this same issue too. Ever since I switched providers, I have noticed that all my contacts outside Nigeria can't communicate with me through BBM. It will show the D sign but I can't see their own reply. Have tried re-adding one of this my many contacts who are not in Nigeria but the problem still persists. Please help me out!!!
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New Member
MaxWorks
Posts: 2
Registered: ‎09-22-2012
My Device: Blackberry Bold 9900

Re: BBM: Suddenly can't message one contact

I am having the same problem. Any one found a solution?

 

As for the others, this happened to with a contact that I have been messaging with no problems for months...

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New Member
TimeRush
Posts: 1
Registered: ‎07-28-2013
My Device: BB Q10 - SQN100-1

Re: BBM: Suddenly can't message one contact

I have a BlackBerry q10 n my gf has a bold 9900 we used to talk through bbm and all of a sudden I stop getting messages from her when I ping her she recives it but when she does she sees a red X n it's just for me... I don't see any status updates from her either

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New Contributor
vikeshsingh
Posts: 3
Registered: ‎06-18-2014
My Device: pearl 9105

Re: BBM: Suddenly can't message one contact

did you sort the peoblem out coz i have the exact same problem
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