04-07-2012 06:03 PM
I have not been able to connect BBM to any apps since December. It always hangs on Step 2. I cannot find a solution to this problem.
All latest official versions grabbed automatically through DM & App World
ATT Torch 9800 220.127.116.11
I did not update App World when prompted.
I chose Twitter because it comes installed with the OS and it only recently has the ability to connect, so I know it wasn't causing the problem in December. I started logging my steps the third time I wiped my device. That was when I signed into my BIS after installing and connecting Twitter, then installed and tried to connect Endomondo Free. Since then I have set up email first thing, deleting and re-registering my gmail account from my PC and my phone, resending service books, every different way I can think of, install Twitter, and cannot connect to BBM. I cannot create a new BIS account with out calling, the BIS website tells me.
I have done all the troubleshooting I can think of and I am at a dead end. Is there anyone that can help me fix whatever is in my BIS that is preventing BBM from connecting to apps?
04-07-2012 07:43 PM
Call your carrier and have them reset your BIS service. Sometimes that's all it takes.
I hope that helps you.
04-10-2012 01:31 PM